General Delivery Information

Orders placed before 1pm will be dispatched same day. Orders placed after 1pm will be dispatched on the next working day, this excludes weekends and public holidays.

To ensure that each delivery is completed successfully and within the estimated date. All orders are sent out using Royal Mail tracked service with delivery confirmation. You will only pay one delivery charge per purchase, regardless of how many products you order, as long as they are all delivered to the same address.

Royal Mail Tracked 48 Service

The Royal Mail aim to deliver items sent via their tracked 48 delivery service within 2 working days. (Monday to Friday excluding UK Public Holidays), following the day of dispatch.

International Buyers

Overseas orders are sent via Royal Mail International tracked service. The estimated delivery time is between 5-8 business days, however this might vary depending on the destination country and other factors such as customs clearance. In some countries you may be requested to pay customs fees before your parcel is released for delivery, and failure to pay these fees may result in your parcel being held at customs for an extended period of time, or even being returned to us.

Once your parcel has arrived in your country, it will be handled and delivered to you by your country's postal service. It is your responsibility to track your parcel, and if for any reason you parcel could not be delivered, you must contact your local delivery office to arrange a re-delivery or collection of your parcel.

Please only contact us if your item has not arrived after 14 working days.

Destination Service Est Time Price
UK Tracked 48 2-3 days £4.00
Europe Int Tracked 3-8 days £9.00
Rest of World Int Tracked 5-8 days £12.00

UK: This include England, Scotland, Wales and Northern Ireland.

Europe: This covers all EU countries, including Iceland, Liechtenstein, Norway, Switzerland and (Andorra, Monaco, Russia, Serbia, San Marino, Serbia, Turkey, Vatican City).

Rest of World: This covers North America, South America, Australia/Oceania, Antarctica, Asia, and Africa, including some European countries such as Albania, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Georgia, Kosovo, Macedonia, Moldova, and Ukraine.

If your country is not listed above, you will need to select "Rest of World" option before checkout.

We guarantee that your order will be delivered in discreet packaging (plain cardboard box or padded envelope) with no indication of its contents or where it came from!