Returns and Refunds

Returns and Refunds

We're sure you'll be 100% happy with your purchase, but just in case you wish to return a product to us for any reason you can return it within 7 days of delivery for a full refund under any of the following circumstances. This includes your right to cancel your order under the distance selling regulations.

The product is in new and unopened condition with original packaging and the security seal must be fully intact and undamaged.

We're sorry, but we do not accept returns of opened product for hygiene and safety concerns or product returned more than 7 days after delivery.

Please contact us with any issue as soon as possible and we will be more than happy to assist you in returning your order.

To create a product return request

You will need to file this return request form.
Set the amount of the product(s) you want to return.
Add reason for returning.
Email Addresss.
Transaction ID.
Click on Submit.

You can create return requests only within 7 days of delivery.

You will receive an e-mail notification when your return request is authorized.

Please note the original postage will not be refunded and the return costs are not pre-paid.